JAVARIA NEAGLE BALANCES LITIGATION WITH BUSINESS PRIORITIES AT UNITED AIRLINES

 

Javaria Neagle reflects on the business-centric approach that makes her an invaluable litigator at United Airlines

 

By Billy Yost
Portraits by Cass Davis

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In September 2025, Javaria Neagle will celebrate fourteen years in-house at United Airlines Inc. She started her career at United as litigation counsel managing cases, an endeavor she knew she could take on after having been in the litigation trenches herself while in private practice. She’s steadily been promoted over the years to her present role as associate general counsel of litigation.

Neagle oversees a robust team of twelve lawyers and legal professionals responsible for litigation, environmental and sustainability, e-discovery, information governance, and subpoenas. She also manages a wide portfolio of litigation including antitrust suits, commercial class actions, and personal injury matters.

A pivotal factor to Neagle’s longevity is knowing the dynamics of contentious situations and the needs of her business clients.  While she relishes litigation, she is the first to recommend that in many instances, the best solution is to avoid litigation and drive cost-effective and business-beneficial settlements that are a boon for her company.

“An effective in-house counsel needs to understand what the business’s objectives are along with the relationship dynamics and market conditions when advising on the best course of action,” Neagle explains. “So, before you take a more aggressive path or want to amp up the volume, it’s really important to sit down with your business clients to understand if ending a relationship makes sense and how that may impact their day-to-day operations, and in turn, our customers.

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“Of course, we can always litigate, and that’s sometimes necessary to take a stand or otherwise get the parties to the settlement table,” she continues. “But on several high-profile issues, I have myself or coached my clients to strike the right balance in effectively leveraging our legal arguments to maximize value for the company while maintaining strong relations across the board without the need to haul anyone (or be hauled) to court.”

Neagle’s expertise doesn’t go unnoticed by Gabor Balassa, partner at Kirkland & Ellis. “Javaria’s razor-sharp legal mind and business acumen allow her to see all sides of legal challenges and their implications for her client,” Balassa says. “With standout communication skills, she engages deeply with outside counsel, pushing us to think creatively to address the business’ needs, and conveys legal considerations with precision to her business clients. She moves matters forward with relentlessly positive energy, effectively leveraging outside counsel and delivering for the business.”

Based on what she has learned and leveraging legal positions, Neagle has found alternative routes that ultimately save United money, manpower, and minimize the distractions to management that can come with being mired down in litigation.

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“The thrill of a new issue, which will force you to think quickly and challenge you to formulate a response, will cause you to grow by leaps and bounds.”

“But when it makes sense to litigate, I’m the first one ready to go,” Neagle says with a smile. “Oftentimes litigation can’t be avoided, and in those instances, I work closely with my clients to creatively craft our best defenses, create offensive strategies, and socialize them as appropriate to mitigate risk to the brand to drive good results.”

Neagle adds that thinking outside the box (and that’s where stretching the gray matter comes in handy), good old-fashioned hard work, and teamwork is the formula for the successful management of litigation.

“Javaria is an elite litigator, mentor, and team builder,” says Telly Andrews, partner at KMA Zuckert LLP. “Having worked with Javaria for well over a decade, we are continually impressed by her ability to bring her vast experience and innate skill to envision an efficient and beneficial resolution to each complex matter and to bring it to fruition.”

UNCERTAINTY IS A BREEDING GROUND FOR GROWTH

The ability to distill that approach down to those teachable few sentences says a lot about Neagle—the practice she’s cultivated, the gut checks she seeks out and encourages her team to ask for, and her capacity to lead a team of aligned attorneys.

If you want to be effective in-house, she says, you need to both have a good gut (i.e., good judgment) and be OK with a lack of absolute certainty.

“I’ve found myself saying to teammates that I’ve brought on board recently,” Neagle says, “[that] we often provide advice based on a quick gut reaction. So, if you want to come to work every day and be exposed to something new and interesting nearly daily, this is the place for you. The thrill of a new issue, which will force you to think quickly and challenge you to formulate a response, will cause you to grow by leaps and bounds.

“And if you feel comfortable operating on your feet,” she continues, “then being in-house is the right environment for you. It’s what keeps me at United, where I am meaningfully engaged and challenged every day. You can’t ask for much more than that!”

Neagle’s solid judgment has grown in large part because of the United legal department’s collaborative and collegial environment. “I am grateful that I work with some of the smartest lawyers around, who have taught me a great deal over the years.”

ADVOCACY OUTSIDE THE OFFICE

While her in-house case management and leadership responsibilities require a great deal of her time, Neagle has racked up an incredible amount of pro bono experience while also using her Spanish language skills to represent asylum seekers fleeing dangerous and often life-threatening circumstances in their home countries. Among her greatest career accomplishments are her victories for her former clients, when she successfully advocated for their right to call the US their home.

“I make it a point to talk to my kids about these clients and, in some cases, my kids have met my clients’ kids, who were also fighting for asylum. It’s important for me to show my kids that I use my skills to help those in need, and I challenge them to find ways to do the same,” Neagle says.

The associate general counsel was recognized by the South Asian Bar Association for her in-house leadership and pro bono accomplishments in 2023. And there’s no doubt that Neagle will continue acting as inspiration for her fellow in-house teammates, her own family, and the most vulnerable people she serves.

STRONG KINNECTIONS

Javaria Neagle founded Kinnect, the parent and caregiver business resource group for employees at United Airlines. Kinnect launched after the pandemic and was a way for Neagle to bring more attention to the great juggling act it is for those who are parents or the primary caregivers for loved ones, while simultaneously striving to move their careers forward.

“I am a firm believer that family comes first,” Neagle says. “There are days when family yields to work and others when work yields to family, and others when we feel like we conquered both. But having a group dedicated to parents and caregivers at United means that we will have more days when we feel like we can conquer both roles of caregiver and colleague.”

“It’s important for me to show my kids that I use my skills to help those in need, and I challenge them to find ways to do the same.”

LANGUAGES MOLD GRAY MATTER

When Javaria Neagle’s father passed away during the pandemic, she looked for a meaningful way to honor his memory and their roots. The multilingual attorney speaks Urdu, the national language of Pakistan, and her father was the only person she spoke it with on a routine basis.

So, Neagle, her aunt, cousins, and daughter take part in a regular poetry jam where they read poems in Urdu aloud, and the family discusses them.

“Not only does it keep me connected to my heritage and to my family, but also, languages allow me to open my mind,” she explains. “Stimulating my gray matter helps me to be a better lawyer and problem-solver overall.”

Expertise Spotlight

With six decades of experience, KMA Zuckert has provided legal services to corporations, associations, governments, and individuals from the United States and numerous other countries. The firm is recognized for its unique expertise in the aviation industry, where its practice encompasses virtually every aspect of aviation law. The firm represents US and foreign airlines and other commercial aircraft operators, aviation trade associations, public charter and tour operators, corporate flight departments and private jet owners, travel agencies, local and state airport authorities, aircraft and parts manufacturers, and aircraft lessors and mortgagees, as well as financial institutions and other lenders.

KMA Zuckert’s attorneys have a nationally and internationally recognized expertise and have handled matters in every state and in many foreign venues at the investigatory, regulatory, trial, and appellate levels. With offices in Chicago, Los Angeles, Miami, New York, Newark, and Washington, DC, the firm is ideally located to serve its clients.

The firm’s goals have remained the same since the beginning. The common thread that binds its mission is the desire and ability to listen to clients and to partner with them to identify objectives, outline strategies, and implement a plan to support their business mission.

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Credits

Editor Melaina Cecilia de la Cruz

Photo Manager and Video Director Cass Davis

Web Development Jose Reinaldo Montoya

Author Billy Yost

Design and Art Direction Anastasia Andronachi

Supplemental Images Melaina Cecilia de la Cruz

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